Shipping policy

Last updated: 9 October 2026

Production

Every order is printed to order in Spain. Orders ship within 2 working days of being placed. Orders placed at weekends or on public holidays start counting from the next working day.

Shipping rates

Spain: €2.99 · free from €20.
European Union: €3.95 · free from €20.
United Kingdom: £3.50 · free from £20.
Other available countries (United States, Canada, Switzerland, Norway, Australia and others): $4.50.

The exact price is always shown at checkout before you confirm your order.

Delivery times

From dispatch: Spain 2–4 working days, rest of the European Union 4–8 working days and United Kingdom 5–10 working days. For other countries it depends on the destination. These are the carrier’s estimates; in very busy periods (Christmas, start of the season) they can take a few days longer.

Tracking

All shipments are tracked. When your order ships we email you the tracking link. You can also check your orders at Help & order status. Tracking can take 24–48 h to update after dispatch.

Delivery address

Please check your address carefully before paying. If you made a mistake, email us as soon as possible at info@kicktags.com: if the order hasn’t shipped yet, we’ll change it. If a parcel is returned because of an incorrect or incomplete address provided by the customer, reshipping will be charged at the applicable rate.

Delayed or lost parcels

If the delivery time has passed and your order hasn’t arrived, email us with your order number. We’ll open a claim with the carrier and sort it out for you.

Customs

Shipments to countries outside the European Union (for example the United Kingdom, Switzerland or the United States) may be subject to import taxes or duties charged by the destination country, which are paid by the customer.